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If you wish to contact us, make sure you include the following information
with any message:
- your name
- your address
- your company (where applicable)
- a contact ’phone / fax number
- your e-mail address
If you are already one of our customers, please include the following
additional information:
- the version and serial number of your software or
- your contract number (consultancy / site design customers)
- your ETS contract number (ETS clients only)
Customers requring technical support should use the forms in the Technical Support section of this site; should there be some difficulty with that, contact us at support@windsword.co.uk.
How to contact us by post:
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WindSword Software Research Limited,
PO Box 16068,
Glasgow
G12 8JB
United Kingdom. |
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How to contact us by e-mail:
Important! Do not send any of the following by e-mail:
- HTML-formatted e-mail messages — these will not be read
- Attachments of any form unless specifically requested by us; in the case that we do agree to or request your sending an attachment, please note:
- Do not send files in a proprietary word processor format.
- Do not send images in any format other than our own proprietary formats, TIFF, GIF, JPEG or PICT.
- Note that JPEG files generally cannot be used for image analysis.
- Do not send executable files of any sort — these will automatically be deleted.
- Do not use BinHex encoding for attachments.
- Unsolicited commercial e-mail (spam) — we never purchase goods or services advertised in this manner.
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